It can be strange or it isn't. Make sure you can use all the manjaro support channels !
irc : #manjaro
When you are a forum member you can always leave a post on forum. With some informative Pastebin service like a terminal output of applications or something else.
After let forum know and using the irc channel. Mayby your issues can be quicker.
LEt on forum always know how you fixed it. it will help also other people !